Terms and Conditions
All products sold by Covers My are guaranteed to be free from defects in materials and workmanship for a period of 12 months.
Covers My at its option shall repair or replace any product during the guarantee period which fails to meet the product’s specifications. This guarantee shall extend to the original purchaser only, and a copy of the original purchase receipt must be supplied in the event of your product requiring a service. Please contact us by email or phone with details of the issue before returning any product.
This guarantee does not extend to product failures or defects caused by or associated with;
Failure to install, assemble or maintain correctly, unsuitable physical or operating environment, accident, misuse, unauthorised repair, modification or alteration, using the items purchased for a different purpose that they are meant for.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We will not be held responsible for return freight charges and packaging costs of goodsreturned under guarantee. We will however waive delivery costs for redelivery of items repaired or replaced.
In accordance with the Laws of Fair Trading applicable within Australia, Covers My will refund or replace (at our option) any item that arrives in a damaged condition, provided that we are notified immediately upon delivery. Please contact us by email or phone with details of the damage before returning any products.
We will also refund or replace (at your option) any item that does not do what its description said it would, or was falsely misrepresented.
We generally will not refund an item simply because you change your mind about the item. If an item is unused, in original packaging and where a proof of purchase is provided, we will allow an exchange for an item of similar or higher value.
Where items are returned for refund via mail or courier, they must be accompanied by a written statement stating why you believe the item should be refunded, and that item must be in the same condition as you received it. Items must be packaged for transport in a manner appropriate such that they should reasonably arrive in good condition.
We at Covers My want the best for you; this is why we have gone to the upmost lengths to make sure that the products that you receive you will be happy with. In the Unfortunate rare circumstance that something does goes wrong or you are not completely 100% happy with the product, please contact us and we be more than willing to help out with any issues.
All transactions are processed in Australian Dollars.
Contact details:
We can be contacted either by email:
info@coversmy.com
Or by filling in the register your interest form – can be located on home page.
We will endeavour to respond to you ASAP (within 24 hours)
We can also be contacted by Mail:
Covers My
PO BOX 85
Quinns Rocks
6030 Western Australia
Telephone number- (+61) 0488 838 768
Please leave a clear concise message and we will promise that we will do our best to return your call ASAP (or within 24 hours)
You are also welcome to leave a text (SMS) with your return contact details and again we will do our best to get back to you within 24 hours.
Covers My is registered under:
Source Enterprises Pty Ltd
ABN: 49 161 372 603 A C N : 161 372 603
Trademarks, Copyrights and Restrictions
All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Source Enterprises Pty Ltd, its related companies or by other parties that have licensed their material to Source Enterprises Pty Ltd
Material on any Web site owned, operated, licensed or controlled by Source Enterprises Pty Ltd is solely for your personal, non-commercial use.
Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Source Enterprises Pty Ltd
Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Source Enterprises Pty Ltd copyrights, trademarks and other proprietary rights, and is prohibited.
Covers My trade under Source Enterprises Pty Ltd.
ABN: 49 161 372 603 A C N : 161 372 603
Disclosure of Information
Source Enterprises Pty Ltd will not disclose any personal information such as your name, address, email, telephone number to any person outside of the company, unless the customer has authorised us to do so or unless required by law to disclose such information.
Furthermore, under no circumstances will Source Enterprises Pty Ltd will sell or receive payments or services for disclosing customer’s personal information to any partner or external company.
Privacy in email
In email communications, there has always been, and always should be, an expectation of privacy between the sender and the intended recipients of a message. Privacy should always come first and private email content should not be shared with other parties other than the intended recipient. Source Enterprises Pty Ltd does not share or reveal email content or personal information with third parties. Email messages remain strictly between the sender and intended recipients.